Thank you for your business! Here at Golden Essence Co. We value our customers so if there is an issue with your order please notify us within 30 days and we will rectify the issue. Due to the volatile nature of our products, it is not sanitary for us to take returns but we will view each case and provide a solution.
REFUNDS & EXCHANGE
Due to the nature of our products, we cannot accept returns/exchanges. We do not issue refunds if you are not satisfied with the scent.
We will offer a replacement or a shop credit for certain circumstances, only if reported within 24hrs of receiving your product. Please send an email to email@example.com with any concerns about your purchase so we can work something out.
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase.
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